FAQ's

What is a Reward Code?
A Reward Code is a code redeemable on this website. It is exchanged for gift cards from popular stores, hotels, restaurants and more.
 
How do I redeem my Reward Code?
Click here
 
How long will it take to receive my gift card?
In approximately 10-14 business days
 
 
 
Can I use my Reward Code in a merchant's store or on its website?
No. A Reward Code may only be redeemed on this website.
 
Can I return my Gift Cards?
No. Please be sure to make your selection carefully as all transactions are final.
 
 
What if my gift card does not arrive in 10-14 business days?
Please fill out the inquiry on the Contact Us page and a customer service representative will assist you within 2 business days.
 
 

eGIFT CARD FAQs

What is the difference between eGift Cards and Gift Cards?
eGift Cards are sent to the recipients via email so they can be printed out or displayed on a mobile device. Gift Cards are sent to the recipients via mail in form of physical plastic cards or paper certificates.
 
Do eGift Cards need a special printer?
Most standard office and home printers are equipped to print eGift Cards. Some printers produce great results, and older printers sometimes don't print certain images like barcodes well, but the most important thing is that the code number below the eGift Card is clear.
 
Do eGift Cards need to be printed in color?
No, they do not need to print in color.
 

GIFT CARD POLICIES

What is your return policy?
Make your Gift Card selection carefully. ALL SALES ARE FINAL. Gift Cards cannot be returned, blocked or replaced.
 
What are the terms and conditions related to the use of Gift Cards?Terms and conditions vary by retailer. Each Gift Card includes terms and conditions for use.
 
What are the redemption options for Gift Cards?
Redemption options vary by retailer. Each Gift Card includes redemption language. Depending on the Gift Card, they can be used in-store, online, via catalog, or any combination of those.
 
How can I check my Gift Card balance?
Balance checking options vary by retailer. Check the terms and conditions on your Gift Card for specific information on how to check an Gift Card balance.
 
Do Gift Cards expire?
No. Please read the terms and conditions of your Gift Card for more information. You can click here to see all our Gift Cards terms and conditions.
 
 

PIN/CHALLENGE CODE/CHALLENGE KEY

What is a PIN/Challenge Code/Challenge Key?
All of these terms mean the same thing. Depending on the retailer, some eGift Cards require a PIN/Challenge Code/Challenge Key in order to be accessed or redeemed.