Effective: June 30, 2020
Last Reviewed: May 21, 2020
and historic copies can be obtained by contacting us.
subsidiaries and affiliates\ (collectively, "NGC", "we", "us", "our" and/or
NGC respects your privacy and is committed to protecting your personal
information. This privacy notice will inform you as to how we look after
your personal information when you visit our websites (regardless of where
you visit it from) and tell you about your privacy rights and how the law
NGC's Privacy Notice for California Residents is supplemental to this
notice and maybe accessed here.
Purpose of this Privacy Notice
This privacy notice aims to give you information on how NGC collects and
processes your personal information through your use of all of NGC's
websites, including any data you may provide through this website when you
open an account, place orders to purchase a product or service directly for
yourself, on behalf of your end users, or to purchase a product or service
for another person. NGC operates both public-facing and commercial-based
websites in support of its international businesses (collectively, the
None of the Sites are intended for children and we do not knowingly collect
data relating to children.
It is important that you read this privacy notice together with any other
privacy notice or fair processing notice we may provide on specific
occasions when we are collecting or processing personal information about
you so that you are fully aware of how and why we are using your data. This
privacy notice supplements the other notices and is not intended to
Information We Collect
Personal information means any information about an individual from which
that person may be identified. It does not include data that has been
aggregated or de-identified. In particular, we have collected the following
categories of personal information from our consumers within the last
twelve (12) months:
- Identity Data includes company name, individual
first and last names, username or other similar identifier, and title.
- Contact Data includes billing address, delivery
address, email address and telephone numbers.
- Transaction Data includes details about types,
variety, and use of products ordered, the method of delivery, payments to
and from you and other details of products and services you have purchased
- Technical Data includes internet protocol (IP)
address, your login data, browser type and version, time zone setting and
location, browser plug-in types and versions, operating system and platform
and other technology on the devices you use to access this website.
- Profile Data includes your username and password,
purchases or orders made by you, your preferences, feedback and survey
- Usage Data includes information about how you use
our Sites, products and services.
- Marketing and Communications Data includes your
preferences in receiving marketing from us and our third parties and your
- Sensitive Personal Data* may include medical
information, protected legal status, and professional or education
We use different methods to collect data from the following categories of
Directly from you. For example, from forms you complete or products you purchase.
Indirectly from you. For example, from observing your actions on the Sites or on other
Sites which employ our Cookies.
From other sources. For example, from the information provided to us by your employer in
order to send you a gift card as part of an employee benefit program.
* Note that sensitive personal data like protected legal
status, medical information, and professional or education information are
only collected when such information is voluntarily disclosed by the sender
of a gift card (e.g. an employer sends a gift card to an employee
containing an inscription which reference the employee's current job or
health status). We do not seek out this information, and we use it only for
processing the corresponding gift card order.
Use of Personal Information
We may use, or disclose the personal information we collect for one or more
of the following purposes:
- To fulfill or meet the reason you provided the information;
- For example, if you share your name and contact information to
request a price quote or ask a question about our products, we will use
that personal information to respond to your inquiry. If you provide your
personal information to purchase a product, we will use that information to
process your payment and facilitate the transaction. We may also save your
information to facilitate new product orders.
- To provide, support, personalize, and develop our Sites, products,
- To create, maintain, customize, and secure your account with us;
- To process your requests, purchases, transactions, and payments and
prevent transactional fraud;
- To provide you with support and to respond to your inquiries,
including to investigate and address your concerns and monitor and improve
- To personalize your experience on our Sites and to deliver content
and product and service offerings relevant to your interests, including
targeted offers and ads through our Sites, third-party sites, and via email
or text message (with your consent, where required by law);
- To help maintain the safety, security, and integrity of our Sites,
products, databases and other technology assets, and business;
- For testing, research, analysis, and product development, including
to develop and improve our Sites, products, and services;
- To respond to law enforcement requests and as required by applicable
law, court order, or governmental regulations;
- As described to you when collecting your personal information; and
- To evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of
our assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which personal information held by
us about our consumers is among the assets transferred.
We will not collect additional categories of personal information or use
the personal information we collected for materially different, unrelated,
or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for the
following purposes. When we disclose personal information for these
purposes, we enter a contract that describes the purpose and requires the
recipient to both keep that personal information confidential and not use
it for any purpose except performing the contract. We may share your
- with service providers, and other third parties we use to support
our business as needed for them to provide us with services that help us
with our business activities and promote our products to you;
- with Software/IT service providers we use to support our business
and who are bound by contractual obligations to keep personal information
confidential and use it only for the purposes for which we disclose it to
- when we believe sharing is necessary to protect our rights,
preserve safety, investigate fraud or other wrongdoing;
- when required by law, which includes complying with any court
order, law, or legal process, including responding to a government or
- in connection with the sale, transfer or financing of our business
or its assets;
- to enforce or apply our agreements, including for billing or
collection purposes; and
- for any other purpose disclosed by us when you provide the
The Sites may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections may
allow third parties to collect or share data about you. We do not control
these third-party websites and are not responsible for their privacy
statements. When you leave our Sites, we encourage you to read the privacy
notice of every website you visit.
Our Sites may use "cookies" and other tracking technologies to gather
information about your interactions. This information may include
demographic data, browser type, IP address, pages visited, activities
conducted on the page, and the day and time of your visit. We do not
currently honor "do not track" signals from a web site browser. Please
refer to your computer browser help instructions for more information on
cookies and other related technologies and how to manage their use. If you
refuse or delete cookies, you will need to repeat the process if you use
another computer or change browsers. If you refuse or delete cookies, some
of the functionality of our Sites could potentially be impaired.
Pages of our Sites may also contain small electronic files known as web
beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs)
that allow us, for example, to count users who have visited those pages. We
may use this information to provide a better website user experience, and
tailor our marketing communications.
Your Legal Rights
For specific legal rights available to California residents, please visit our supplemental Privacy Notice for California Residents.
Applicable Law and Jurisdiction
accordance with the laws of the State of Delaware applicable to contracts
deemed to be made within such state of the United States, without regard to
choice of law or conflict of law provisions thereof. All disputes with
Delaware State Courts located in the county of New Castle or the federal
district court for the District of Delaware. ALL SITE USERS WAIVE THEIR
RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY CLAIM, ACTION OR PROCEEDING,
DIRECTLY OR INDIRECTLY, ARISING OUT OF, OR RELATING TO, THIS AGREEMENT TO
THE FULLEST EXTENT PERMITTED BY LAW.
NGC continues to make available information to help our users better
understand NGC's processing of personal information and how to exercise
choices regarding the use of their personal information through various
channels including this privacy notice.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at
any time. When we make changes to this privacy notice, we will post the
updated notice on our Sites and update the notice's effective date. Your
continued use of any of our Sites following the posting of changes
constitutes your acceptance of such changes.
If you have any questions or comments about this notice, the ways in which
NGC collects and uses your information described here, or your choices and
rights regarding such use, please do not hesitate to contact us at:
Phone: 1 888.472.8747
NGC US, LLC
Attn: Compliance Department
300 Millennium Drive
Crystal Lake, Illinois 60012